I am very impressed with the owner of Pinnacle Motor Works and his staff. I am always greeted in a friendly manner and feel very much at ease when I walk into the building. The repairs that need to be done on my car are explained in a way that I (a non car person) can understand. At times, my car is washed on the outside before I pick it up. And the last time that I was there, the owner actually walked me to my car and opened the door for me…..impressive.